Returns & Cancellations
We will replace or refund you for any bottle of beer that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is flawed. We are also unable to accept return of beer that was damaged due to adverse weather conditions during shipment, or beer that is ordered in error. Please send an email to [email protected] to arrange for the return of flawed product.
Once the beer is received we will refund your credit card account for the cost of the beer less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the Wild Program manager at 707 893 7400 for return instructions.
A 15% restocking fee will be applied to all canceled orders.